Terms and conditions
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://yantracraft.com/ , including the related mobile site and mobile application (hereinafter 3 referred to as “Platform”).
The Platform is owned by " Trayotek Industries (YantraCraft)", a company incorporated under the Companies Act, 1956 with its registered office at 65, Govardhan business hub, near Road no 5, Kathwada-Singarva Rd, Kathwada GIDC, Kathwada, Ahmedabad, Gujarat 382430 (hereinafter referred to as "Platform Owner", “we”, “us”, “our”). Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform including the applicable policies which are incorporated herein by way of reference.
If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use 3 relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates. For the purpose of these Terms of Use, wherever the context so requires "you", “your” or "user" shall mean any natural or legal person who has agreed to become a user/buyer on the Platform. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.
The use of Platform and/or availing of our Services is subject to the following Terms of Use: To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements. The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics. You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws. You agree to pay us the charges associated with availing the Services. You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or 4 forbidden by these Terms, or Indian or local laws that might apply to you. You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.
These links are provided for your convenience for provide further information. You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services. You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
In no event will the Platform Owner be liable for any indirect, consequential, incidental, special or punitive damages, 4 including without limitation damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data or loss of other economic interests, whether in contract, negligence, tort or otherwise, arising from the use of or inability to use the Services, however caused and whether arising in contract, tort, negligence, warranty or otherwise, exceed the amount paid by You for using the Services giving rise to the cause of action or Rupees One Hundred (Rs. 100) whichever is less Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event. These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat. All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
Overview
TrayoTek Industries (YantraCraft) manages this website. Throughout the site, the terms "we," "us," and "our" refer to TrayoTek Industries (YantraCraft). We provide this website and its services to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices outlined here.
By visiting our website or purchasing any products or services, you agree to engage with our services and accept the following terms and conditions (“Terms of Service” or “Terms”). These Terms apply to all users of the site, including visitors, vendors, customers, merchants, and content contributors.
Please review these Terms of Service carefully before using our website. If you do not agree with these terms, you may not access or use any of the services provided on this site. Acceptance of these Terms is strictly limited to the conditions set forth here.
Modifications to Terms
We reserve the right to update, change, or replace any portion of these Terms at our sole discretion by posting changes on this website. It is your responsibility to review these Terms periodically for updates. Continued use of the site after changes are posted will be considered acceptance of those changes.
Online Store Terms
By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction or that you have provided consent for any minor dependents to use this site. You agree not to use our products for any unlawful or unauthorized purpose, and you must comply with all applicable laws, including intellectual property regulations. Any violation of the Terms will result in immediate termination of your access to services.
Accuracy of Information
We strive to ensure that all information on this website is accurate, but we are not responsible for any inaccuracies, omissions, or outdated information. The material on this site is for general informational purposes and should not be solely relied upon for decision-making without consulting more accurate sources. Any reliance on the content provided is at your own risk.
Product and Service Modifications
Prices and availability of products or services are subject to change without notice. We reserve the right to modify or discontinue any products, services, or parts of the website at any time without notice. We will not be held liable for any modifications, price changes, or discontinuations.
Products or Services
Certain products or services may be exclusively available online and may have limited quantities. These are subject to return or exchange only according to our Return Policy. We strive to display product colors and images as accurately as possible, but we cannot guarantee the accuracy of your device’s display.
We reserve the right to limit sales to any geographic region, person, or jurisdiction, and to limit the quantities of any products or services. Product descriptions, availability, and pricing are subject to change without notice. We do not guarantee that any products or services will meet your expectations or that any errors in service will be corrected.
Billing and Account Information
We reserve the right to refuse or limit any orders. This includes orders placed under the same customer account, credit card, or billing and shipping address. In the event of a change or cancellation, we may attempt to notify you using the provided email or phone number. You agree to provide accurate and up-to-date account and billing information for all transactions.
Personal Information
The submission of personal information through our website is governed by our Privacy Policy.
Prohibited Uses
You agree not to use the website or its content for any unlawful activities, including but not limited to:
• Violating any local, national, or international laws and regulations
• Infringing upon our or others’ intellectual property rights
• Harassing, abusing, or discriminating against individuals
• Transmitting any malicious code such as viruses
• Engaging in phishing, spamming, or other fraudulent activities
• Interfering with the security features of the website or related systems
Violation of these prohibited uses may result in termination of your access to our services.
Entire Agreement
These Terms, along with any policies posted on the site, constitute the entire agreement between you andYantraCraft. Any previous agreements, whether oral or written, are superseded by these Terms. Failure by us to enforce any part of these Terms does not constitute a waiver of our rights.
Changes to Terms of Service
You can review the latest version of our Terms of Service on this page at any time. We reserve the right to modify, update, or replace any part of these Terms, and it is your responsibility to stay informed of these changes. Continued use of our website after modifications will be deemed as acceptance of the revised Terms.
Cancellation Policy
A cancellation fee of 10% of the deposit will apply to any cancelled orders. This fee is non-refundable.
Delivery and Shipping Policy
Order Processing and Dispatch
All orders are typically processed and dispatched within 1-3 business days after confirmation. However, certain products may have longer lead times due to their nature. If there is an extended delay in delivery, we will notify the buyer promptly. In rare cases, if a product is out of stock, the buyer will be informed, and a full refund will be processed.
Please note that some locations may not be serviceable due to carrier restrictions. If your area is not serviceable, we will contact you to suggest an alternative delivery location or postal code. Delivery times vary depending on your location and the shipping method selected.
Ownership of the products passes to the buyer once the product is handed over to the shipping carrier.
Delivery Timeframe
While we aim to deliver products to your door, unforeseen circumstances may require you to collect your order from a designated location. The standard delivery timeframe is 8-12 business days, depending on logistics and courier partnerships. This estimate may vary based on your location and shipping method.
Logistics
We utilize third-party logistics providers for shipping and handling. Therefore, we are not legally responsible for any delays, damage during delivery, or misconduct by the courier service. However, we will adhere to our returns and refund policy if such incidents occur. We prioritize customer satisfaction, so please report any issues to us, and we will take appropriate action to resolve the matter.
Shipping Charges and Taxes
Please note that any remaining balance for your order must be paid directly to the delivery personnel via cash or UPI at the time of delivery. No further payments should be made through the website after the order is placed.